training COURSE CONTENTS
This course will equip you with the knowledge and resources to support households to enroll in the Affordable Connectivity Program (ACP) and sign up for a high-speed home internet plan. Upon completion of this course, you will be a certified ACP enrollment specialist.
- Paths to Get Connected
- Reminders for Enrollment Specialists
- Starting the Application
- ACP Application Step 1: Contact Information
- ACP Application Step 2: Prove Identity
- ACP Application Step 3: Choose Eligibility
- ACP Application Step 4: Review Information
- ACP Application Step 5: Check Eligibility
- ACP Application Step 6: Create Account
- ACP Application Step 7: Confirm Information and Upload Documentation
- ACP Application Step 8: Sign Agreement
- Assisting Special Populations
- Consumer Protections and Rules
- How to Retrieve the Application ID
- Selecting a Provider & Plan
- Device Discount Programs
- Recertification
Play Video about Thumbnail General ACP Awareness Video
This course includes:
- Free of charge
- Downloadable Resources
- Lifetime Access
- Learn from Anywhere
- Certification on Completion
FREE
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"LearnACP equips you with the knowledge and resources to support households to enroll in the Affordable Connectivity Program (ACP) and sign up for a high-speed home internet plan. Upon completing this course, you will be a certified ACP enrollment specialist."